Cellular has been the most-used radio on Earth for two decades. And yet it's still bundled, locked, and brokered. Every laptop with a cellular SKU costs $200 more and locks you to one carrier. Every hotspot ties your computer to your phone. Every USB modem looks like a 2008 ThinkPad accessory.
The category is stagnant because the people best positioned to fix it — carriers and laptop OEMs — have no incentive to. Carriers want you on their app. Apple wants to charge for the iPad cellular SKU and quietly never ships a Mac equivalent. Relay isn't trying to disrupt either of them. We're just shipping the thing that should already exist.
R1 · Concept render
Your radio shouldn't need to phone home, accept a EULA, or be paired to an account. Relay works fully offline-of-our-cloud. We never see your traffic. There is no "Relay Cloud."
We sell to you. The carriers sell us bandwidth. The relationship is yours; switching is one SIM swap. If a carrier asks us to lock the device, the answer is no.
Five-year guaranteed firmware updates. Out-of-warranty repairs at cost for as long as we have parts. The thing you bought keeps working — and keeps getting better — long after we stop selling it.
No betas, no waitlists, no "Founders Edition" digital tier. The first units are real hardware in a real box, machined and assembled and tested by us.
Relay is an independent hardware project. We're not VC-funded, not a 50-person company, not a side hustle for a larger firm. The product, the website, the emails — all of it comes from the same workbench.
If you reserve a unit, the person packing your box is the same person who designed the antenna. If you email kavin@relay5g.com, you'll get a reply — not a ticket number.